Any ideas? Says they are completely empty, but I have just refilled them. It is an X3550. I popped the lid, cleaned the outside of the cartridges and put them back in. An alignment page was printed only to show an alignment error afterwords as well as still seeing the cartridges as empty. The alignment page printed the same as it always does. Said to remove the tape from my ink.
They are the right ones and in properly. And my settings have not been changed.
No, it DOESN’T work. I get a message that the ink is out…press cancel and replace.

Cherryl